Privacy Policy

Effective Date: 01/01/2025

1. Introduction

Lakeside Properties (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you opt in to receive text messages or other communications from us, including via our A2P/10DLC messaging program.

2. Information We Collect

When you sign up to receive messages from us, we may collect:

Your mobile phone number and name (if provided)

Your consent to receive text messages from us

Interaction data, such as replies, message timestamp, whether you opted-out

Web or app usage data (cookies, device identifiers) if you interact via website/app

3. How We Use Your Information

We use your information for the following purposes:

To send you messages you’ve opted in to receive (e.g., property alerts, service updates, promotions)

To respond to your inquiries and provide customer support

To improve our messaging program, website, products, and services

To comply with legal obligations and protect our rights

4. Sharing of Your Information

We will not share or sell your mobile phone number, opt-in consent data, or personal information with third parties or affiliates for marketing or promotional purposes.
We may share your information only in the following circumstances:

With our trusted service providers who assist in delivering the messaging services and who are bound by confidentiality and security obligations.

If required by law (e.g., subpoena, court order) or to protect our rights.

In connection with a merger, sale, or transfer of our business assets (in which case we will notify you).

5. Opt-In and Opt-Out

By providing your mobile phone number and opting in, you agree to receive text messages from us in accordance with this Policy.
If you no longer wish to receive messages, you may opt-out at any time by replying “STOP” (or another keyword) to any message you receive from us, or by contacting us at [insert support email/phone]. After we receive your opt-out request, you will no longer receive promotional messages from us
Please note: you may still receive transactional or service-related messages (e.g., account alerts) unless otherwise requested.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your mobile number and associated consent data for as long as you remain opted-in, and for a reasonable period thereafter (for example, to comply with legal/regulatory obligations or to preserve our records). When we no longer need your personal data, we will securely delete or anonymize it.

8. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top and post the updated version on our website. If changes are material, we may provide notice by text message or other communication.

9. Your Rights and Contact Information

If you have questions or would like to access, correct, or delete your personal information, please contact us at:
Lakeside Properties

Email: [email protected]
Phone: +18044094786

By opting in and providing your mobile number, you consent to the collection and use of your information as described in this Policy.